Impact Outsourcing Limited is a Business Process Outsourcing (BPO) company based in Nairobi, Kenya. We support businesses outsource their labor-intensive digital work in a socially responsible way. We have a reputation of performing non-core, yet valuable and confidential digital work for numerous local and international clients. Our business model is geared towards poverty eradication by providing meaningful employment to youths and women from vulnerable and disadvantaged backgrounds across the East African region.
We assist Organizations, Government Institutions, and Individuals by providing high-quality services in Data Management and Validation, Customer Support, Data Annotation, Transcription and Captioning and other services in the AI & ML industry.
At Impact Outsourcing, we rid you of the constraints that come with scalability in your digital project. We have the capacity to scale up or down at a moment’s notice depending on your needs. By having a dedicated and professionally managed workforce handling your digital project, it frees you up to focus on other core aspects of your business.
Why Partner With Us
- Impact Driven – In the spirit of Ethical AI, we collect, annotate, and validate datasets crucial to training ethical and bias-free computer vision. This way, we provide easy and accessible remote work opportunities to youths and women from vulnerable and disadvantaged backgrounds in Nairobi and its environs. We also provide them with opportunities to learn new skills to increase their overall employment prospects. These include basic digital and financial literacy skills courses.
- Professional Teams and Management – We allocate a dedicated team and management to handle a specific project. For clients with no annotation platform, we assist in sourcing an appropriate tool for their data training projects. We complete the tasks after a number of iterations in line with the client’s feedback. One managed team is dedicated to the same client to build consistency and expertise on the project ensuring quality data sets for our clients.
- Open and Flexible Pricing – Depending on the nature of the project, we either apply a standard hourly rate or calculate a per-file/per-annotation pricing based on the average time it takes to complete a single file/annotation. We have no overhead charges for quality assurance, project management, or platform use.