Human-verified annotations built for production ML
Enterprise-grade data security & confidentiality
Leading AI data partner across East Africa
Impact Outsourcing is Kenya's go-to BPO partner for AI and machine learning teams worldwide. We specialise in affordable, high-quality data annotation from image and video labelling to text, audio, and geospatial datasets.
Our seasoned team brings together deep expertise in AI/ML workflows, precision tooling, and a commitment to turnaround times that keep your model development on track.
Professionally managed teams with years of AI & ML industry experience
Two-step authentication, certified delivery platforms, maximum uptime
Creating meaningful employment for youth and women across Kenya
From raw data to training-ready datasets we handle every step of the annotation lifecycle with precision and speed.
Precise rectangular labelling for object detection models. Widely used in autonomous vehicles, retail, and surveillance AI systems.
Pixel-perfect scene understanding for autonomous driving, medical imaging, and satellite analysis pipelines.
Complex shape localisation for irregularly shaped objects rooftops, chimneys, agricultural plots, and medical structures.
Frame-by-frame entity tracking and labelling for video AI covering motion analysis, sports analytics, and CCTV intelligence.
Intent classification, NER, sentiment analysis, and dialogue annotation in 15+ languages for conversational AI systems.
Expert annotation of LiDAR sensor data for autonomous vehicles, robotics, and HD mapping: cuboid, polyline, and ground segmentation.
High-accuracy audio and video transcription in 15+ languages including African languages with speaker diarisation and timestamping.
Structured data entry, document digitisation, and database population to keep your AI training pipelines fed with clean, consistent data.
Scalable omnichannel customer support and back-office outsourcing from Nairobi at 40–60% less than US and EU alternatives.
We combine African talent, world-class processes, and enterprise security to deliver annotation at scale.
Multi-tier QA ensures every annotation is production-ready. We benchmark against your gold standard and report accuracy with every delivery.
48-hour pilot to full production. Our pre-trained teams onboard new projects in record time without sacrificing quality.
Enterprise-grade encryption, role-based access, signed NDAs, and secure data transfer. Your IP is protected at every stage.
Africa's talent advantage delivers world-class quality at a fraction of US and EU annotation provider costs.
Native speaker teams for African, Middle Eastern, and Asian languages — including rare languages other providers can't cover.
A single point of contact for every project. No ticket queues — just direct communication and accountability.
To provide opportunities for personal and professional skill development for vulnerable youth and women exposing them to the global digital workspace and AI economy.
To become the leading provider of accurate data solutions for ambitious artificial intelligence and machine learning companies worldwide.
Empathy: understanding every client's unique needs.
Versatility: adapting to any annotation challenge.
Teamwork: because great data is a team sport.
Impact Outsourcing holds ISO 27001 certification (Cert No. 452AGI102121) — the internationally recognised standard for information security management. Your intellectual property and datasets are protected at every stage.
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Read More →Tell us about your project. Our team will get back to you within 24 hours with a tailored data annotation plan.