Human-verified annotations built for production ML
Enterprise-grade data security & confidentiality
Leading AI data partner across East Africa
Impact Outsourcing is Kenya's go-to BPO partner for AI and machine learning teams worldwide. We specialise in affordable, high-quality data annotation — from image and video labelling to text, audio, and geospatial datasets.
Our seasoned team brings together deep expertise in AI/ML workflows, precision tooling, and a commitment to turnaround times that keep your model development on track.
Professionally managed teams with years of AI & ML industry experience
Two-step authentication, certified delivery platforms, maximum uptime
Creating meaningful employment for youth and women across Kenya
From raw data to training-ready datasets — we handle every step of the annotation lifecycle with precision and speed.
Precise rectangular labelling for object detection models. Widely used in autonomous vehicles, retail, and surveillance AI systems.
Pixel-perfect scene understanding for autonomous driving, medical imaging, and satellite analysis pipelines.
Complex shape localisation for irregularly shaped objects — rooftops, chimneys, agricultural plots, and medical structures.
Frame-by-frame entity tracking and labelling for video AI — covering motion analysis, sports analytics, and CCTV intelligence.
Intent classification, NER, sentiment analysis, and dialogue annotation in 15+ languages for conversational AI systems.
Expert annotation of LiDAR sensor data for autonomous vehicles, robotics, and HD mapping — cuboid, polyline, and ground segmentation.
High-accuracy audio and video transcription in 15+ languages including African languages — with speaker diarisation and timestamping.
Structured data entry, document digitisation, and database population to keep your AI training pipelines fed with clean, consistent data.
Scalable omnichannel customer support and back-office outsourcing from Nairobi — at 40–60% less than US and EU alternatives.
We combine African talent, world-class processes, and enterprise security to deliver annotation at scale.
Multi-tier QA ensures every annotation is production-ready. We benchmark against your gold standard and report accuracy with every delivery.
48-hour pilot to full production. Our pre-trained teams onboard new projects in record time without sacrificing quality.
Enterprise-grade encryption, role-based access, signed NDAs, and secure data transfer. Your IP is protected at every stage.
Africa's talent advantage delivers world-class quality at a fraction of US and EU annotation provider costs.
Native speaker teams for African, Middle Eastern, and Asian languages — including rare languages other providers can't cover.
A single point of contact for every project. No ticket queues — just direct communication and accountability.
To provide opportunities for personal and professional skill development for vulnerable youth and women — exposing them to the global digital workspace and AI economy.
To become the leading provider of accurate data solutions for ambitious artificial intelligence and machine learning companies worldwide.
Empathy — understanding every client's unique needs.
Versatility — adapting to any annotation challenge.
Teamwork — because great data is a team sport.
Impact Outsourcing holds ISO 27001 certification (Cert No. 452AGI102121) — the internationally recognised standard for information security management. Your intellectual property and datasets are protected at every stage.
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Read More →Tell us about your project. Our team will get back to you within 24 hours with a tailored data annotation plan.